All orders go through a processing time of 2-3 business days. Once the order is shipped, the customer will receive a tracking number.
Our customers enjoy 60-day satisfaction guarantee period where they can return the product within 60 days of purchase if they are not satisfied with it.
For defective or faulty items, we will request proof of the defectiveness in the form of a video. Once this has been processed, we will gladly refund you the entire order. Returns are not necessary.
For all customer inquiries, please do not hesitate to submit inquiries on our contact page or visit our help centre to see the commonly asked questions
